Delivery Info and FAQs
The ThaiSo kitchen is located in High Halden near Tenterden, Kent
We currently deliver to the following postcodes:
Friday Evenings (17:30 - 21:00)
- All TN27 postcodes
- TN30 6* (Tenterden) and TN30 7 (Appledore Rd / Reading Street)
- TN26 1*, TN26 2*, TN26 3*
- ME17 3* (Sutton Valence)
Saturday Evenings (17:30 - 21:00)
- All TN17 postcodes
- All TN18 postcodes
- TN12 0* (Staplehurst), TN12 9* (Marden)
We offer Temperature-controlled delivery with specified time slot - this costs £4.50 and the food is transported in powered hot ovens - you can select a specific time slot for your delivery.
We limit the number of orders per time-slot so that it is physically possible for us to deliver to you.
Our order cut-off time is usually 10pm the night before the delivery day but it depends on how busy we are. Sometimes we have to disable the online ordering system if we are experiencing high demand.
We fully respect Covid-19 social distancing measures. When we deliver to you we will maintain a distance of at least 2 metres from you and will place the bags on your doorstep. We also have strict infection-control measures in place in our kitchen.
We are open from Tuesday to Saturday 10 AM until 9 PM. This is not the same as our delivery days - please see the above section titled "Do you deliver to my postcode"
We are a small business so, during a busy service, all hands will be on-deck in the kitchen. If you try to call us in the middle of the day we may be unable to answer the phone or messages immediately. We will endeavour to call you back or contact you but sometimes this may not be possible. This is the reason why we have an order cutoff time (please see above).
Yes, absolutely! All of our curries, pad Thai and stir-fries can be made gluten free. Unfortunately our chicken satay skewers, spring rolls and sesame prawn toast cannot (for the time being).